At approx. 2:25 pm on Monday, September 18, 2023 the Utility staff noticed water coming out of a crack in the road surface of S. Lakeshore Dr just south of Maytag Rd by approx. 200'.  The Wastewater staff confirmed the water was from our sanitary sewer forcemain.  Staff shut down the lift station and contained any sanitary sewer waters from the SSO to the grass ditch on the east side of S.L.S.D.  All SSO waters were contained to the ditch. Contractors responded to the site within the hour and began excavation and found the broken section of pipe by approximately 6:00 pm. The broken section of pipe was replaced and the lift station was back in normal operation by approximately 8:30 pm.  The cause of the break is believed to be related improper bedding and backfill material that immediately surrounded the pipe. The Utility is currently evaluating the replacement and relocation of the subject main, potentially replacing it as early as 2024. 

The DNR's annual drinking water report and interactive map highlight efforts to help public water systems provide safe and adequate supplies of drinking water in our state. Wisconsin's 11,000+ public water systems have a high rate of compliance with water quality requirements: last year, more than 99% met the health-based drinking water standards.

The DNR is responsible for implementing the Safe Drinking Water Act to safeguard Wisconsin's drinking water. Publishing these annual reports fulfills one of Wisconsin's obligations under the Act.

The Lake Geneva Water Utility publishes a water quality report annually for its customer base which outlines the monitoring results of the most recent lab testing performed on drinking water provided to customers. We've provided a link to the Lake Geneva Water Utility's 2022 Consumer Confidence report here or a hard copy can be obtained at the Utility Commission Office, City Hall and the Library. 

CCR's from previous years can also be found on the Water Utility's CCR page.

All City of Lake Geneva departments are now utilizing Nixle to send out information, prior to this, only the Police and Fire Departments utilized Nixle for alert messaging.

If you are a current subscriber, you do not have to do anything different if you would like to continue receiving alerts from all City of Lake Geneva departments. 

If you are not a current subscriber follow the instructions below:

• If you wish to receive alerts from all City of Lake Geneva Departments: Text "lakegeneva" to 888-777 (you do not have to sign up for anything further if you choose this option).

• If you wish to receive alerts from the Lake Geneva Utility Commission and the City of Lake Geneva Street Department: Text "lgstreets" to 888-777.

• If you wish to receive alerts from the Police and Fire Departments: Text "badges" to 888-777.

• If you wish to receive alerts from City Hall which includes the Mayor's Office, City Hall, Building & Zoning, Parking, Municipal Court and the Harbor Master: Text "lgcityhall" to 888-777.

• If you wish to receive alerts from the City of Lake Geneva Public Library: Text "books" to 888-777.

The latest utility updates are available on the Lake Geneva Utility Commission's Facebook page. 

We're posting items like operational updates, upcoming events, along with tips and tricks for customers.

Due to supply chain issues that are beyond our control, the Utility will not be processing any water-only meter applications after 3/8/2022, due to meter inventory shortages. 

Should you wish to submit an application to the Utility, please contact the Utility Office for additional information prior to initiating any plumbing modifications.

 We apologize for any inconvenience this may cause our customers and look forward to being able to resume the application process as soon as possible. 

Depending on some Customer's water use patterns, there may be an advantage to look into installing a Water Only meter. Additional information can be found by clicking here or under the Water Utility page.

The Wastewater Utility is interested in finding out and is offering rebates to customers who help cut salt from the collection and treatment system. Check our Wastewater Utility page for more information.