lake geneva utility commission
Municipal Water and Wastewater Utility Services
News and Notices
NOTICE OF SIMPLIFIED WATER RATE CASE
The Lake Geneva Water Utility has filed and been approved for a Simplified Rate Case with the Wisconsin Public Service Commission to increase general service and public fire protection rates by 3%, effective December 9, 2019. Additional information can be found through the two links provided below.
YOU SPOKE - WE LISTENED!
Through our new partnership with Payment Service Network (PSN), we are offering new features for online account management and payment options for our customers.
You now have the ability to set up a one time or recurring payment via checking, debit, savings or credit accounts. Once your PSN account is set up, billing and payment history will continue to grow, enabling you to look back at account and usage information.
Opting out of postcard billing is also now available, simply choose to receive an E-Bill through your PSN account and GO GREEN.
We have included information and a link to our PSN portal at the top of the page. Feel free to contact the Utility Commission office if you have any other questions about setting up a new online account.
2018 CONSUMER CONFIDENCE REPORT
The Lake Geneva Water Utility publishes a water quality report annually for its customer base which outlines the monitoring results of the most recent lab testing performed on drinking water provided to customers. We've provided a link to the Lake Geneva Water Utility's 2018 Consumer Confidence report here or a hard copy can be obtained at the Utility Commission Office, City Hall and the Library.
CCR's from previous years can also be found on the Water Utility's CCR page.
ARE YOU WORTH YOUR SALT?
The Wastewater Utility is interested in finding out and is offering rebates to customers who help cut salt from the collection and treatment system. Check our Wastewater Utility page for more information.
The Lake Geneva Utility Commission's quarterly newsletter provides customers with a deeper look into utility operations and projects along with sharing tips and tech on various topics within the industry, including resource conservation and infrastructure preservation.
Before you start a project, make sure you get all underground facilities marked.
Place a call to Diggers Hotline.
...It could save your life.
1 - 800 - 242 - 8511