Billing & Payments
Please note our office is closed Good Friday, Memorial Day, Fourth of July, Labor Day, Thanksgiving (Thurs. & Fri.), Christmas Eve, Christmas Day, New Years Eve & New Years Day.
When making payments electronically, please allow 2-3 business days prior to the due date for payments to be processed and issued to the Commission Office.
Please remember to include your bill stub when submitting payments in person, via mail or when using the night drop box.
Electronic PAYMENTS
More About Electronic Payments
Electronic Payments can be made through Payment Service Network (PSN), the Utility Commission's designated partner for payments.
Customers have three different platforms to make electronic payments via checking, debit or credit cards. Please have your utility billing account number handy prior to initiating payments. Additional information about PSN can also be found at the top of this page.
Online - through the Utility Commission's secure login to PSN HERE
PSN App - by downloading "PSN Payments" from the App Store® or Google Play™
Phone - Dial 1-877-885-7968
In Person
More About In Person Payments
Payments are accepted during regular hours, Monday – Friday 7:30 a.m. to 4 p.m.
We accept cash, check or money order, debit, Mastercard, Discover and VISA payments in our office.
After-hours payments can be made at our night drop box next to the drive-up window on the west side of the building.
By Mail
More About Mailing a Payment
Payments can be mailed to:
Lake Geneva Utility Commission
P.O. Box 187
Lake Geneva, WI 53147
Please allow adequate time for delivery and processing prior to the due date to avoid late fees.
All deferred payment agreements and budget billing agreements must be approved in writing by the Lake Geneva Utility Commission prior to the due date noted on the bill.
Please call the office to set up payment arrangements (262) 248-2311.
BILLING PERIODS
More About Billing Dates & Fees
QUARTERLY BILLING DATES:
January 1st (Due January 20th)
April 1st (Due April 20th)
July 1st (Due July 20th)
October 1st (Due October 20th)
MONTHLY BILLING:
Customers who are monthly will have bills issued on the 1st of each month and bills will be due by the 20th of each corresponding month.
OTHER UTILITY CHARGES:
Special Meter Reading Charge: $20.00
Special Billing Charge: $35.00
Real Estate Closing Account Charge: $20.00