lake geneva utility commission
Municipal Water and Wastewater Utility Services
News and Notices
YOU SPOKE - WE LISTENED!
Through our new partnership with Payment Service Network (PSN), we are offering new features for online account management and payment options for our customers.
You now have the ability to set up a one time or recurring payment via checking, debit, savings or credit accounts. Once your PSN account is set up, billing and payment history will continue to grow, enabling you to look back at account and usage information.
Opting out of postcard billing is also now available, simply choose to receive an E-Bill through your PSN account and GO GREEN.
We have included information and a link to our PSN portal at the top of the page. Feel free to contact the Utility Commission office if you have any other questions about setting up a new online account.
The Lake Geneva Utility Commission is continuing recruitment to fill a full time Water Utility Operator position. The primary focus of this position will be the operations, maintenance and field activity records related to the water distribution system. This position will also routinely work with Wastewater Utility personnel to assist in performing maintenance activities related to the wastewater collection system and treatment operations.
RATE INCREASE - Effective 12/4/2018
The Lake Geneva Utility Commission filed an application for a Simplified Rate Increase with the Public Service Commission, which was subsequently approved and became effective on December 4, 2018. The final PSC approval document and new rates can be found here.
The Utility Commission also approved a rate increase that also became effective December 4, 2018. The increase will be attached to the usage (flow) portion of bills and will be seen by quarterly customers on the bills issued in April of 2019. The flow rate was increased by $0.68/unit for city customers and $0.85/unit for suburban customers.
Please see our Utility Rates page for a list of all other current water and sewer rates.
The Commission's quarterly newsletter provides customers with a deeper look into utility operations and projects along with sharing tips and tech on various topics within the industry, including resource conservation and infrastructure preservation.
CONSUMER CONFIDENCE REPORT
The Water Utility's latest Consumer Confidence Report is available on the Water Utility page. The CCR contains the most recent annual data pertaining to the water quality supplied by the Utility.
ARE YOU WORTH YOUR SALT?
The Wastewater Utility is interested in finding out and is offering rebates to customers who help cut salt from the collection and treatment system. Check our Wastewater Utility page for more information.
Before you start a project, make sure you get all underground facilities marked.
Place a call to Diggers Hotline.
...It could save your life.